Vitaoni products are shipped from our warehouse in the United States.
Delivery time (USA): 3–5 business days
Yes, absolutely.
To track your order, simply click the tracking link in the shipping confirmation email you received.
If you did not receive it, contact us at:
Tracking information becomes available 1–2 business days after your order has been processed.
Vitaoni cannot be held responsible for incorrect shipping information entered during checkout.
Please double-check your shipping address before submitting your order.
We are not responsible for undeliverable packages due to:
Missing address details
Incomplete information
Incorrect destination address
If you notice an error, please email us immediately at:
If a package is returned to us due to an incorrect address, the customer is responsible for the reshipping fee to send it to the corrected address.
If your order has not arrived within the estimated delivery time above, please email:
Include your order number, and we will provide your tracking information (usually within 24 hours).
Tracking updates may take 1–2 business days after processing to appear.
If you have questions about your order, don’t hesitate to reach out:
Our team typically responds within 24 business hours.